Build better & long term relationships with your customers and clients, reduce the time and effort to get insights and forecast future outcomes.
Our Private platform is a destination that looks and feels authentic to your customers. Our Community managers are dedicated and experienced moderators who connect with members and function as brand ambassadors, using Research knowledge: Experts in research design that maximize the utility of the community as well as apply rigorous analysis and interpretation, with forecasting and implementation in action.
The perfect formula
Crowd Answers offers research expertise combined with an established online community platform and experienced community management skills.
We create a custom platform based on your needs, objectives, with a destination that looks and feels authentic to your customers
Online communities foster a two-way, longitudinal relationship which results in higherresponserates and greater respondent productivity.
There are a number of different ways to engage with consumers online. These methods are generally differentiated by the time it takes to complete the research project, and whether the research question is explicit or exploratory. This results in three main types of digital engagement:
Synchronous studies (real time)
Asynchronous studies (extended duration)
Custom Communities & Panels are a dedicated, private area where costumers or employees can engage with their customers to:
Get Feedback on business decisions before you make them
Target your biggest brand advocates for smaller-scale initiatives such as advocacy campaigns and word of mouth campaigns
Create an interesting experience for members and encourage deeper engagements with rich media
Provide a place for your customers to talk about your brand and products, test stories proof concept and products.
Easily recruit people to join your panel. Web intercepts, your site intercepts, email invitations, and social media posts are just a few of the recruitment tools built right into the system
Once recruited, invite panel members to participate in surveys or online community, and track their participation over time. Easy, built-in tools to control contact frequency, manage opt outs, and build rich profiles about each panel member.
Tell us about your project
Let us help you get your business online and grow it with passion
Our team of professional digital researchers is the perfect choice to create a custom panel or community. The success is guaranteed.
“Having many years experience conducting traditional research, we know how hard it is to adopt change. From day One, Crowd Answers team provide a plan for implementation of our own online custom panel. Now we are conducting most of the research there, saving time an effort. Crowd Answers is impecable and highly recomendable"
Insight Manager – Regional Bank
“My New Lager Craft Beer flavor was improved dramatically after receive the results from the product test we conducted using this agency. The service we’ve received from their team has consistently been above and beyond our expectations.”
CEO – Local Craft Beer Owner – Florida
“Investment in social media has been increasing in the last years, but there were no clear ways to measure the return on this expenditure. We managed a lot of KPI and metrics but not related with growth. Crowd Answers have been helping us to understand, organize and focus on what is important and help us to increase sales and profitability".
SVP Insights Director – Media Company: SM Strategy